Last Updated: November 2025

JT Aesthetic & Co. (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. While we are not a HIPAA-covered entity in all situations, we handle health-related information with the same level of confidentiality and care expected under HIPAA standards. This Privacy Policy explains how we collect, use, safeguard, and disclose your information when you interact with our website, submit a form, or receive services from us.

1. Information We Collect

We may collect the following:

• Personal Information: Name, phone number, email, date of birth, and details submitted through forms or consultations.

• Health-Related Information: Treatment interests, goals, medical history you voluntarily provide, and information relevant to scheduling or care.

• Technical Data: IP address, browser type, device identifiers, and site usage analytics.

We only collect information necessary for communication, scheduling, service recommendations, and internal operations.

2. How We Use Your Information

Your information may be used to:

• Contact you regarding inquiries, appointments, or follow-ups

• Provide treatment, recommendations, and care coordination

• Send reminders, updates, and promotional communications (you may opt out anytime)

• Improve our website, marketing, and services

• Comply with legal or regulatory requirements

We do not sell your personal or health-related information.

3. HIPAA-Aligned Protection of Your Information

We implement safeguards consistent with HIPAA principles, including:

• Encryption of systems containing sensitive information

• Secure storage platforms with limited access

• Staff training on confidentiality and data handling

• Prevention of unauthorized use, disclosure, or alteration

Although not all data collected through our website is considered Protected Health Information (PHI) under HIPAA, we treat all client information with elevated security standards.

4. Sharing Your Information

We may share your information only when necessary:

• Trusted service providers (e.g., scheduling systems, CRM platforms, texting services, and medical software)

• Third-party processors such as Meta and Google for marketing and attribution

• Medical partners involved in your care (with consent when applicable)

• Legal authorities when required by law

We require service providers to maintain confidentiality and security measures consistent with HIPAA expectations.

5. Cookies & Tracking Technologies

We may use cookies, pixels, and similar technology to:

• Improve website performance

• Personalize your browsing experience

• Measure ad performance and traffic

You may disable cookies in your browser settings.

6. Your Rights

You may request to:

• Access your personal information

• Correct or update your information

• Request deletion of your information

• Opt out of marketing communications

To exercise these rights, contact us at: info@jtaestheticandco.com

7. Children’s Privacy

Our services and website are not intended for individuals under 18. We do not knowingly collect information from minors without parental consent.

8. Contact Us

If you have questions about this policy or your privacy rights, please contact:

JT Aesthetic & Co.
1401 Mission St #C5, South Pasadena, CA 91030
Email: info@jtaestheticandco.com 

Refund & Store Credit Policy

At JT Aesthetic & Co., we value your trust and strive to provide the highest quality of care and service. Please take a moment to review our refund and store credit policy before booking your treatments or purchasing products.

Services

• All services rendered are non-refundable.
• If you are unable to complete a treatment package you have purchased, the unused portion may be applied as store credit toward other services of equal or greater value.
• Store credit is valid for 12 months from the date of issue.

Products

• Unopened retail products in their original packaging may be returned within 14 days of purchase for store credit only.
• Opened or used products cannot be returned due to health and safety regulations.

Gift Cards & Special Promotions

• Gift cards, vouchers, and promotional packages are non-refundable and may not be redeemed for cash.
• Promotional pricing cannot be combined with other offers unless specifically stated.

Appointment Deposits

• Deposits made to secure appointments are non-refundable.
• If you need to reschedule, deposits may be applied toward future appointments with at least 48 hours’ notice.

Additional Notes

We make every effort to ensure that you are satisfied with your treatments and purchases. If you have concerns about a service, please reach out to our management team within 7 days so we may work with you toward a resolution.