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JT AESTHETIC & CO

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Our Promise & Policies

Let Us Take Care Of You

any questions? please feel free to contact the office directly.

Refund & Store Credit Policy

At JT Aesthetic & Co., we value your trust and strive to provide the highest quality of care and service. Please take a moment to review our refund and store credit policy before booking your treatments or purchasing products.

Services

  • All services rendered are non-refundable.

  • If you are unable to complete a treatment package you have purchased, the unused portion may be applied as store credit toward other services of equal or greater value.

  • Store credit is valid for 12 months from the date of issue.

Products

  • Unopened retail products in their original packaging may be returned within 14 days of purchase for store credit only.

  • Opened or used products cannot be returned due to health and safety regulations.

Gift Cards & Special Promotions

  • Gift cards, vouchers, and promotional packages are non-refundable and may not be redeemed for cash.

  • Promotional pricing cannot be combined with other offers unless specifically stated.

Appointment Deposits

  • Deposits made to secure appointments are non-refundable.

  • If you need to reschedule, deposits may be applied toward future appointments with at least 48 hours’ notice.

Additional Notes

We make every effort to ensure that you are satisfied with your treatments and purchases. If you have concerns about a service, please reach out to our management team within 7 days so we may work with you toward a resolution.

Real Stories. Real Results.

Because we don't believe in filters.
"Love this place!!!!!!!! I had 1 previous experience (at a different clinic) and it was terrifyingly painful. I went into this appointment with apprehension and lots of anxiety but Tina and Jen were so accommodating and kind. I have a HUGE phobia of needles so when I tell you that I barely experienced pain AND did not pass out. I enjoyed my experience and am so excited for my next appointment. 11/10 recommend!"
Kristi T.South Pasadena location
"First time getting a facial done here at JT Aesthetics and I loved it. Staff here are so kind and my aesthetician really listened to my skin problems and personalized my facial to my needs. She helped me extract a lot of my blackheads/ whiteheads and applied masks to help with my breakouts as well. It was a very relaxing experience and I loved the face massage and hand massages given in between. Very reasonable price and would definitely come back again!"
Cheryl TrangEastvale location
"It’s always such a pleasure coming here! The staff is lovely and they do a fantastic job with my “natural look” Botox."
Obreanna McReynoldsEastvale location
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