Legal
This Privacy Policy explains how JT Aesthetic & Co. collects, uses, and protects information when you visit our website, contact our team, or request an appointment.
We collect only what we need to respond to you and care for you, we do not sell your personal information, and you can contact us any time with questions about your information.
In shortThis policy covers our website and the ways you reach us through it. Medical records from your care are protected separately under health privacy laws.
JT Aesthetic & Co. (“JT,” “we,” “us,” or “our”) is a medical aesthetics and wellness practice with locations in South Pasadena and Eastvale, California. This policy applies to jtaestheticandco.com and its pages (the “website”), including our contact form, online booking links, and the call and text links on the site.
This policy does not cover:
By using the website, you agree to the practices described in this policy.
In shortThe details you choose to send us, plus basic technical information that websites collect automatically.
When you use our contact form, we ask for:
We also receive information when you call or text us, book an appointment through our online booking provider, or contact us in person.
Like most websites, ours automatically receives certain technical information when you visit, such as your IP address, browser and device type, the pages you view, the date and time of your visit, and the page that referred you. Some of this is collected through cookies and similar technologies (see Cookies & Website Technologies).
Please do not send detailed medical information through the website’s contact form. Our team will discuss your health history with you privately during your consultation.
In shortTo respond to you, schedule and provide care, and keep the website working well.
We use the information we collect to:
We will not use your information for purposes that are materially different from these without telling you first.
In shortWe text you only with your consent, and you can stop at any time by replying STOP.
If you agree to receive text messages, for example by checking the box on our contact form or by texting us, we may send messages about your inquiry, your appointments, and the services you ask about. We will ask for your separate consent before sending promotional text messages.
We do not share your mobile phone number or your text messaging opt-in information with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from any information sharing described in this policy.
If we send marketing emails, each one will include a way to unsubscribe. We may still contact you about your appointments and care.
In shortWe share information only with service providers who help us run the practice and the website, or when the law requires it. We do not sell it.
We may share information with:
We do not sell your personal information.
In shortCookies help the website work and help us understand how it is used. You can control them in your browser.
Cookies are small files stored on your device. We and our service providers may use cookies, pixels, and similar technologies to keep the website running, remember your preferences, measure traffic, and understand which pages are most useful.
Our pages also load fonts, code libraries, and images from outside services, such as Google Fonts and content delivery networks. When your browser requests these files, those services receive standard technical information such as your IP address.
Most browsers let you block or delete cookies. Blocking some cookies may affect how the website works. Our website does not currently respond to “Do Not Track” browser signals, because there is no common standard for them.
In shortYour medical information is confidential and is handled under health privacy laws, separately from this website policy.
Information about your health, consultations, and treatment is part of your patient record. We protect it as required by the California Confidentiality of Medical Information Act and, where applicable, the Health Insurance Portability and Accountability Act (HIPAA).
How we use and disclose patient health information is described in our patient privacy notice, which is available at our locations and on request. If this Privacy Policy and our patient privacy notice differ about your health information, the patient privacy notice controls.
Photos taken for your treatment record, including before-and-after images, are used only as described in the consent you sign. We will not use them for marketing without your written permission.
In shortWe keep information only as long as we need it and protect it with reasonable safeguards.
We keep personal information for as long as needed to respond to you, provide services, maintain our business records, and meet legal and professional requirements, including medical record retention rules. When information is no longer needed, we delete or de-identify it.
We use reasonable administrative, technical, and physical safeguards to protect information. No website, internet transmission, or storage system is completely secure, so we cannot guarantee absolute security. Please contact us right away if you believe your information has been compromised.
In shortYou can ask to see, correct, or delete your information, and you can opt out of marketing at any time.
You can ask us to:
California law may give you additional rights, including the right to know what personal information we collect and how we use and share it, the right to request deletion or correction, the right to opt out of the sale or sharing of personal information, and the right not to be treated differently for exercising these rights. As stated above, we do not sell personal information.
Under California’s “Shine the Light” law, you may ask whether we have shared personal information with third parties for their direct marketing purposes. We do not share personal information with third parties for their direct marketing.
To make a request, call or text us at 213.698.7611 or visit either of our locations. We may need to verify your identity before responding, and we will respond within the time required by law.
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website. If you believe a child has sent us information, please contact us and we will delete it.
Our website links to sites run by others, including our online booking provider, our online shop, map services, and social media. Those sites have their own privacy practices, and we are not responsible for them. Please review their policies before sharing information with them.
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and change the “Last updated” date at the top. Changes take effect when posted unless the law requires otherwise.
Questions about your privacy
Contact JT Aesthetic & Co. with any questions about this Privacy Policy or to make a privacy request. You can call or text our team, or visit either location.